Our Services

Survey Preparation

Long Term/Acute Care

Stay ready for CMS, ombudsman, joint commission regulatory visits. Our repeated team for deficiency free CMS survey results will provide onsite & remote education and audits to ensure your organization is meeting/exceeding federal guidelines. We analyze each department (you choose) and provide detailed quality proven reports, task and audits to help you obtain great survey results, incentive payments for quality care, increase team morale and best of all help improve quality of care and quality of life of your residents. We also assist with the following education and task
Boost Care Quality

Mock Survey

Our 2 to 3 onsite CMS mock survey will be conducted by former state surveyors, director of nursing, quality & regulatory, as well as other key staff. Our Insiders Eye team will help your team identify strengths and weaknesses, enhance your team’s proficiency and improve overall resident care. After conducting your CMS mock survey, we will provide you with proven strategies that will help you confidently and comfortably pass your CMS and or Joint Commission survey.
Expert Legal Insights

Legal Nurse Consultant

Our staff has an Insider’s Eye to the inner workings of nursing homes, hospitals and primary care because for greater than 50 years we are the ones that have provided bed side care, practiced standard of care, created and implemented policy and procedures and so much more. Our team is very active in assisting attorneys, insurance companies and others. We save you time and money by uncovering key items during our investigative stage which helps you win your case. The investigative stage is critical because it lays the groundwork for a successful and detail-oriented work product. In this phase, we anticipate questions and answers from both sides.

Our team also examine the facts documented, policy/procedures, medical records, staff employee records, police reports, and witness accounts just to name a few of the vital services we offer.

Our staff will conduct your medical research, decode medical documentation, write interview/deposition questions and provide you a clear and precise evaluation based on our professional medical opinions. Our clients know that the discovery phase is frequently the most time-consuming aspect of the case, and it lasts until the trial. We are here to provide to save you time, money and stress.

Training for Excellence

Behavioral Health Support

Our Behavioral Health Consulting services are designed to support facilities in delivering high-quality mental health and behavioral care while meeting all regulatory and compliance standards. With an Insider’s Eye approach, we offer a comprehensive suite of services aimed at improving clinical outcomes, operational efficiency, and patient satisfaction. Here’s how we assist behavioral health facilities in achieving excellence:
Effective Compliance

Joint Commission Preparation

Joint Commission standards are the basis of an objective evaluation process that can help healthcare organizations measure, assess, and improve performance. Our trained staff focuses on teaching your facility Joint Commission standards which focus on important patient, individual, or resident care and organization functions that are essential to providing safe, high-quality care.

We focus on being a driving force for performance improvement using proven methods to serve your organization. Our staff trains you and staff on joint commission standards and set expectations for organization performance that are reasonable, achievable, and survey-able.

Our team assist with systems that include….

Confidence in Surveys

Survey Readiness

Our Survey Readiness Consulting services are crafted to ensure your healthcare organization is prepared to confidently meet the demands of state, federal, and accreditation surveys. With over 50 years of combined experience, our team has a proven track record of helping healthcare facilities achieve survey success through meticulous preparation, ongoing support, and practical solutions. Here’s how we help your organization stay survey-ready:
Maximize Revenue Flow

Medical Billing, Collections & RCM

Our Medical Billing, Collections, and Revenue Cycle Management (RCM) services are designed to streamline your healthcare practice’s financial processes, minimize claim denials, and improve cash flow. By leveraging our expertise, advanced technology, and dedicated support, we help you maximize revenue, minimize administrative burdens, and allow your team to focus more on patient care. Here’s a detailed look at our comprehensive RCM services: